Frequently Asked Questions

Everything you need to know about your Doll 10 Beauty experience.

Are Doll 10 Beauty products cruelty-free?

Yes, we are 100% cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.

When will my order ship?

Most orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your package.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return your items within 30 days of purchase for a full refund, excluding shipping costs.

Are your products formulated for sensitive skin?

Doll 10 products are formulated with clean, skin-loving ingredients and are clinically tested to be safe for all skin types, including sensitive skin.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination.

How can I check the status of my order?

You can check your order status by logging into your account on our website or by clicking the 'Track Order' link in your shipping confirmation email.